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PRIVACY POLICY

XEBEC's Personal Information Protection Policy

XEBEC Corporation complies with laws and regulations concerning the protection of personal information and other standards, and as an information processing service company, has established and will implement the following personal information protection policy in order to earn the trust of customers and the general public and contribute to the sound development of an advanced information society.

1. Acquisition, use and provision of personal information

As an information processing service provider, we will clearly state the purpose of acquiring personal information after considering the content and scale of our business, and will acquire such information from customers by appropriate means within a reasonable scope. Furthermore, we will use and provide the acquired personal information appropriately, and will not use it for any other purpose, and will take measures to ensure this.

2. Compliance with Laws, Regulations and Guidelines

We will comply with applicable laws, regulations and other standards in handling personal information.

3. Prevention and correction of leakage, loss, and damage

Our company will appoint a personal information manager in each department that handles customer personal information, and will have such managers manage personal information appropriately (preventing unauthorized access to personal information and the loss, destruction, falsification, and leakage of personal information) and will endeavor to protect personal information by taking preventive and corrective measures.

4. Complaints and inquiries regarding personal information

Our company has a contact point for inquiries regarding the handling of personal information from customers (Quality Control Office: 06-6261-1004), and will endeavor to respond promptly to inquiries within a reasonable scope in accordance with accepted social standards.

5. Management System

We have established a management system regarding the Personal Information Protection Act and will strive to implement, maintain, and continually improve it.

6. Contact information for inquiries regarding the contents of the Personal Information Protection Policy

XEBEC Co., Ltd. Quality Control Office

1-8-11 Kyutarocho, Chuo-ku, Osaka 541-0056
Phone number: 06-6261-1004
E-mail: xeb-info@xebec-net.co.jp

Date of enactment: May 1, 2004
Date of revision: May 7, 2021
XEBEC Co., Ltd.
Representative Director: Shinji Inoue

Purpose for use of personal information

Our company will handle personal information as outlined below, so read the following before accepting.

Purpose for use of personal information acquired by our company

No Personal information to be collected Purpose of Use
1 Personal information about clients
  • Contact for business matters, provide product and service information
  • Respond to inquiries
  • Present quotations, delivery notes, and invoices
  • Requests for various surveys such as customer satisfaction surveys
  • Send New Year's cards, summer greetings, Send notice of office relocations, transfers, etc.
  • Manage entrance and exit when clients visit our company
2 Personal information about job applicants
  • Use as materials for recruitment selection
  • Contact job applicants
3 Personal information on our employees (including former employees)
  • Carry out various procedures required by law, such as payroll calculations, payments, tax withholding, and social insurance administration
  • Contact employees
  • Provide employee benefits and other services
  • Provide documents such as proof of employment
  • Contact after retirement
4 Personal information obtained from consignors
  • Carry out information processing services such as document digitization services

In addition, if the purpose for use of personal information acquired by our company is changed, we will notify the individual of the changed purpose for use.

However, please be aware in advance that we will not notify the individual of the purpose for use or make it public in any of the following cases.

1. When notifying the individual of the purpose for use or making it public would be likely to harm the life, body, property, or other rights and interests of the individual or a third party.
2. When notifying the individual of the purpose for use or making it public would be likely to harm our rights or legitimate interests.
3. When it is necessary to cooperate with a national or local government agency in carrying out legally prescribed business, and notifying the individual of the purpose for use or making it public would be likely to impede the performance of said business.
4. When the purpose for use is deemed clear given the circumstances of acquisition.

Measures taken to safely manage personal information

In order to handle personal information more strictly, our company has established personal information protection regulations based on a personal information protection policy that complies with JIS Q 15001, and operates a personal information protection management system after understanding the external environment. In addition, when handling personal information we take safety management measures from four perspectives: organizational, human, physical, and technical.
For details on safety management measures, please use the "contact for inquiries and complaints regarding personal information" contact information below.

Regarding the handling of personal information subject to disclosure

In the case of requests for disclosure of personal information (notification of purpose for use, disclosure, correction, addition or deletion of contents, suspension of use, deletion, and suspension of provision to third parties) by the person himself/herself, we will respond, correct, add or delete information, suspend use, delete, and suspend provision to third parties within a reasonable period and scope after confirming that the person making the request is the person himself/herself or his/her representative.

However, please note that if the use of some or all of this personal information is suspended, deleted, or deleted, we may not be able to provide services to you. Please note that we may not be able to respond to requests for disclosure, etc. of personal information held based on relevant laws and regulations .

Business name XEBEC Co., Ltd.
Personal Information Protection Manager Keita Inoue
Purpose for use of personal information subject to disclosure No. 1, No. 2, No. 3 of " Purpose for Use of Personal Information Obtained by Our Company " above.
Where to file a complaint Please see the "contact point for inquiries and complaints regarding personal information " below.
Authorized Personal Information Protection Organization The following "Certified Personal Information Protection Organizations to which our company belongs "
Procedures for responding to requests for disclosure and other requests. 1. Where to submit requests for disclosure and other requests:
The "Reception Desk for Inquiries and Complaints Regarding Personal Information" below.
2. Documents for requests for disclosure and other requests:
We will send you our designated "Personal Information (Disclosure, Correction, Deletion) Request Form" by mail.
Please apply by mail postcard, stating that you would like a request form and the name and address of the person requesting it.
3. How to verify the identity of the person or agent: Identity:
Copy of official identification such as driver's license, health insurance card, passport, pension book, etc. Agent: Copy of official identification such as driver's license, health insurance card, passport, pension book, etc. and power of attorney
4. Fees:
When notifying the purpose of use of personal information to be disclosed and disclosing personal information to be disclosed, a fee of 1,000 yen will be charged for each case. Please enclose 1,000 yen worth of postage stamps or postal money order with the "Personal Information (Disclosure, Correction, Deletion) Request Form."

Contact point for inquiries and complaints regarding personal information

For inquiries or complaints regarding personal information acquired by our company, please contact us at the address below.

XEBEC Co., Ltd. Quality Control Office

1-8-11 Kyutarocho, Chuo-ku, Osaka 541-0056
Phone number: 06-6261-1004
E-mail: xeb-info@xebec-net.co.jp

In addition, for complaints or inquiries regarding our handling of personal information, in addition to our own contact point, you may also contact the accredited personal information protection organization of which our company is a member.

Name Japan Information Technology Promotion Association (General Incorporated Foundation) Personal Information Protection Organization Secretariat
Address Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032
Telephone number 03-5860-7565

*This is not the contact point for inquiries regarding our products or services.